What is Vimeo?
Vimeo is the industry leading video hosting platform that we use to enable you to watch films online and download them.
Do I need an account with Vimeo?
Yes, it is free and is easy to set up as you purchase your first film. You can close it at any time.
How do I purchase films?
This is done via the Vimeo On Demand page, using a debit/credit card or PayPal. When you click on a film you will be taken to the On Demand page in vimeo where you will be able to watch a free trailer, see the film length, see if there are multiple features or bonus content and see the price in your local currency (US$, Candian$, Euros, UKP, JPY, Aus$ and more - if your currency is not yet supported the price will be in US$).
How do I watch films I have purchased?
You can watch your films on your computer or device by logging in to your Vimeo account where you will see all your purchases. You will also receive an e-mail from Vimeo when you purchase a film with a link that will take you direct to your purchased film. There is also a Vimeo App as well as options to watch on internet connected TVs and streaming devices.
Can I download my purchased films?
The vast majority of our titles can be downloaded as well as watched online. When you are looking at the On Demand page(see 'How Do I Purchase Films?' above) you can see if it says just 'stream anytime' or in most cases 'stream anytime + download'
How do I download a purchased film?
Once you log in to Vimeo, you can see the films you purchased and in the top right corner of the video you will see a 'You Own This' button. Click that and it will take you to the videos page. On that page, just under the video window and to the right hand side you will see a little green cloud that says 'Download' next to it. Click that to download the film. Couldn't be easier.
I want a physical DVD not a 'Watch Online' or 'Download'.
No problem. Just head over to our DVD site where you can buy the titles on a real physical DVD which we will send to you wherever you are in the world. Check it out here: Pulsar Productions DVD site.
My question is not answered here - what do I do?
No problem, please do e-mail us and we will be happy to send you a prompt reply (usually within a day...if not a lot sooner!). Our e-mail address is: firstname.lastname@example.org